Privacy Policy

Last updated: March 26, 2026

What we collect

When you create an account or subscribe, we collect your name, email address, and business information you provide. When you use our products, we collect usage data such as pages visited, features used, and content generated. Payment information is processed by Stripe and never stored on our servers.

Proposal and customer data

When you create proposals through Atlas, you may input information about your customers including names, addresses, phone numbers, and email addresses. This data is stored securely in our database and used solely to generate and deliver proposals on your behalf. You are responsible for ensuring you have the right to share your customers' information with Atlas for this purpose. Atlas does not use your customers' data for marketing or any purpose other than delivering the service you requested.

How we use it

We use your information to operate and improve Atlas products, process payments, send transactional emails (welcome, billing, password reset), and provide customer support. We do not sell your data to third parties.

AI and your data

Content you generate through Atlas products (websites, proposals, voice agents) belongs to you. Your business data is not used to train our AI models. We use third-party AI providers to power product features — your data is sent to these providers only as needed to deliver the service.

Third-party services

Atlas uses the following third-party services to deliver our products. Your data may be processed by these providers in accordance with their respective privacy policies:

Anthropic (AI language models) · Supabase (database and storage) · Netlify (hosting) · Stripe (payments) · SendGrid (transactional email) · Vapi (voice AI) · ElevenLabs (voice synthesis) · fal.ai (image generation) · Google Docs Viewer (PDF preview)

Data storage and retention

Your data is stored in Supabase (PostgreSQL) with row-level security. Files and media are stored in Supabase Storage. All data is encrypted in transit via TLS. When you cancel your account, your data is retained for 30 days to allow reactivation, after which it is permanently deleted. Proposal data and generated PDFs are retained for the duration of your subscription plus 30 days.

Cookies

We use localStorage for session management. We do not use third-party tracking cookies or advertising pixels.

Your rights

You can request deletion of your account and all associated data at any time by emailing hello@buildatlas.ai. We will process deletion requests within 30 days. If you are a California resident, you have additional rights under the CCPA including the right to know what data we collect, the right to delete your data, and the right to opt out of data sales (we do not sell data).

Children's privacy

Atlas is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children.

Contact

Questions about this policy? Email hello@buildatlas.ai.